- Greet clients, visitors and guests as they enter into office
- Provide information regarding products or services of the company
- Answer inquiries regarding services and availability of the personnel
- Schedule, reschedule and cancel appointments
- Provide information to callers over the telephone Answer telephone calls and transfer calls to the appropriate person
- Respond to emails and office correspondence
- Update employee attendance and visitors’ records
- Assist visitors in filling out forms
- Perform basic bookkeeping and record keeping duties
- Update shift diaries and report maintenance issues
- Perform light maintenance on equipment
- Monitor, stock and restock office machines
- Perform data entry and filing activities
- Keep work area clean and tidy on a constant basis
- Sort and distribute incoming mail
- Assist in resolving clients’ issues and complaints
- Manage inventory of office supplies and equipment
- Order supplies and equipment when required
- Schedule staff appointments with clients or company representatives
Qualifications:
- Matric
- Secretarial qualification will be advantageous.
Experience:
- 3-5 year’s administrative and receptionist experience will be advantageous.
Knowledge and Skills:
- Presentable, friendly and energetic
- Organized, responsible and proactive
- Computer literate (MS Outlook, Word and Excel)
Additional Requirements:
- An ability to converse fluently in Afrikaans and English
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