We are looking for enthusiastic Call Centre Sales Agents, who will play an integral part in one of the company's most fundamental departments.
Responsibilities include: Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner Building great rapport with customers and finding solutions for any issues that arise Nurturing long term customer relationships as well as handling new accounts Upselling company products and services Handling any customer complaints effectively and escalate them where appropriate Working to targets and achieving outlined KPI's Skills required: Excellent communication skills Strong organisational skills Ability to learn new computer systems A passionate approach to customer service Capability to work well under pressure whilst multitasking Previous customer service experience is not essential as training is provided
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